Hello,
Your account is using excessive resouces and not suitable for a shared hosting environment. We can't allow any one user to degrade server performance by over utilizing resources as it has a direct impact on other users on the server. Due to this we moved your account to a temporary server in order to allow you to resolve the issue and to prevent downtime on your site. You can find the issue below:
Average CPU% usage - 1.82
Average Memory% usage - 1.58
Top Process %CPU 99.9 /usr/bin/php forumdisplay.php
Top Process %CPU 66.0 /usr/bin/php forumdisplay.php
Top Process %CPU 56.0 /usr/bin/php forumdisplay.php
Please make immediate arrangements to move this account or resolve the issue.
Your options are as follows:
1. You can upgrade your account to a managed dedicated server. You can find our dedicated servers at www.hostingzoom.com/dedicated-server.html.
2. You can try to resolve the high cpu/processes usage but must be done within 7 days. You will need to let us know what you've done to resolve the issue before you can be moved back to the original server. We would like to see cpu usage below 1%, top processes below 25%, and simultaneous processes below 8.
3. You can look for another provider to host your account. Note that it must propagate to the new provider within 7 days so you should allow allow time for propation should you decide to go this route.
Your account is using excessive resouces and not suitable for a shared hosting environment. We can't allow any one user to degrade server performance by over utilizing resources as it has a direct impact on other users on the server. Due to this we moved your account to a temporary server in order to allow you to resolve the issue and to prevent downtime on your site. You can find the issue below:
Average CPU% usage - 1.82
Average Memory% usage - 1.58
Top Process %CPU 99.9 /usr/bin/php forumdisplay.php
Top Process %CPU 66.0 /usr/bin/php forumdisplay.php
Top Process %CPU 56.0 /usr/bin/php forumdisplay.php
Please make immediate arrangements to move this account or resolve the issue.
Your options are as follows:
1. You can upgrade your account to a managed dedicated server. You can find our dedicated servers at www.hostingzoom.com/dedicated-server.html.
2. You can try to resolve the high cpu/processes usage but must be done within 7 days. You will need to let us know what you've done to resolve the issue before you can be moved back to the original server. We would like to see cpu usage below 1%, top processes below 25%, and simultaneous processes below 8.
3. You can look for another provider to host your account. Note that it must propagate to the new provider within 7 days so you should allow allow time for propation should you decide to go this route.
