Hello Ş... A...,
We have completed our investigation of your claim and have determined that
this is not an instance of unauthorized account activity. At this time,
your claim has been denied. Through careful research, it has been
determined that the correct course of action would be to open a dispute for
the transaction in question.
The dispute process provides you and the seller a forum to negotiate a
solution to resolve the problem with a transaction before requesting
PayPal's support. All information gathered in this dispute process will be
accessible by both parties in the Resolution Center of your PayPal account.
To open a dispute, please follow these steps:
1. Log in to your account at
https://www.paypal.com
2. Select the "Resolution Center" subtab
3. Click "Open a dispute."
4. Select "Item dispute."
5. Enter or select the transaction ID for the transaction you would like
to dispute
6. Review the transaction information and select a reason for opening the
dispute.
7. Enter in the details of the transaction and initiate communication with
the seller in the "Post New Message" box and click "Post New Message."
Please note that recovery of your funds is not guaranteed. We will actively
work to help resolve the dispute on a best effort basis.
PayPal is a user-initiated system and will only initiate payments that are
requested. Duplicate transactions may be the result of more than one
payment being initiated. In this case we suggest that you contact the
recipient and make arrangements to have them send the money back to you via
PayPal or another method of your choosing.
To verify if a duplicate transaction has been sent, please log into your
PayPal account and click the History tab.
When requesting the recipient to refund the payment to you via PayPal, we
suggest they use our Refund Link that allows the recipient of a payment to
refund the payment within the first 60 days of receiving the payment. The
recipient can access this feature by viewing the Transactions Details page
of the transaction.
The funds from the refunded payment will be returned to the credit card or
to the PayPal account balance, based on the funding source used for the
payment. A credit to your credit card may take up to 30 days to process,
depending on your card issuer.
If you would like a copy of the documentation that was used in the course
of our investigation, please send a letter via mail to:
PayPal, Inc.
Attn: Unauthorized account Access Appeal
P.O. Box 45950
Omaha, NE 68145
In your letter, please include your name, the email address on your PayPal
account, and the date you filed the Unauthorized Account access Claim.
Thanks,
Account Review Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
adam aldı parayı gitti şerefsiz telefonunu da açmıyor kapatmış !
